Get to Know Before You Choose
Frequently Asked Questions
Are you FCA Regulated?
Monfor’s Payment and Foreign Currency Exchange Services are provided by leading Financial Technology Companies. Monfor are introduction brokers.
Ebury Partners UK Limited is authorised and regulated by the Financial Conduct Authority as an Electronic Money Institution (Financial Services Register No. 900797). Ebury Partners UK Limited is registered with the information Commissioner’s Office, with registration number: ZA345828
Ebury Partners UK Limited is authorised and regulated by the Financial Conduct Authority as an Electronic Money Institution (Financial Services Register No. 900797). Ebury Partners UK Limited is registered with the information Commissioner’s Office, with registration number: ZA345828
Why should I choose Monfor?
How long does it take to make a payment?
How do I send money to you?
Will I get an overdraft facility?
No overdraft facilities will be available on the accounts.
When I send a payment, whose name will appear on the payment message?
Who can pay into my accounts?
How will I know when a payment hits my account?
How do I know my funds are safe?
Ensuring the safety of client funds is of paramount importance to us and our partners.
Ebury’s client funds are held in segregated accounts, entirely separate from their own operating accounts, so client funds are always safeguarded.
Ebury has strict governance and operational processes in place to scrutinise the accuracy of each of their transactions, with appropriate involvement from their Directors. Compliance with Ebury’s governance and processes is regularly audited.
The levels of capital requirements are based on Ebury’s level of activity. The FCA reviews Ebury’s capital adequacy on an annual basis.
Ebury’s client funds are held in segregated accounts, entirely separate from their own operating accounts, so client funds are always safeguarded.
Ebury has strict governance and operational processes in place to scrutinise the accuracy of each of their transactions, with appropriate involvement from their Directors. Compliance with Ebury’s governance and processes is regularly audited.
The levels of capital requirements are based on Ebury’s level of activity. The FCA reviews Ebury’s capital adequacy on an annual basis.
How long does it take to open an account?
How do I set up my onward payment instruction?
Will my accounts be held in my own name?
How quickly will payments arrive in my suppliers’ accounts?
Payments are sent via the SWIFT/FPS/Sepa networks meaning payments arrive extremely quickly. Usually this is within a couple of hours or the same day (depending on time zone).
Can we have different levels of authority on the online system?
Does the platform offer two-step verification when logging in?
Who do I speak to when my account manager is away?
